Privacy Policy

Last Updated: May 1, 2025

Welcome to fonso-toronto.store (the “Site”). This Privacy Policy explains how Fonso Toronto (“Fonso Toronto,” “we,” “our,” or “us”) collects, uses, discloses, and safeguards your personal information when you visit our Site, make a purchase, or interact with our services (collectively, the “Services”). “You” refers to any user, visitor, or customer accessing the Services.

We encourage you to review this Privacy Policy carefully.

Updates to This Privacy Policy

We may revise this Privacy Policy periodically to reflect operational, legal, or regulatory updates. When we do, we’ll post the revised version here and update the “Last Updated” date. We recommend checking this page regularly.

Information We Collect

Information You Provide to Us

We collect the personal information you provide directly through our Services, such as:

  • Contact Details: Name, email address, phone number, and mailing address

  • Order Information: Billing/shipping addresses, payment details (excluding card numbers, processed via third parties), and purchase history

  • Account Credentials: Username, password, and security information

  • Customer Service Communications: Emails, messages, or forms submitted through our Site

Some features may require certain information. Refusing to provide it could limit your access to those features.

Information Automatically Collected

We collect data about your interaction with the Site using cookies, web beacons, and similar technologies. This includes:

  • Device type and browser

  • IP address

  • Site activity (e.g., pages visited, time on site)

  • Geolocation derived from IP or device data

Information from Third Parties

We may receive personal data from:

  • Vendors & Platforms: Including Shopify, which hosts our store, and payment providers

  • Marketing Partners: That help us tailor and deliver ads and promotional content

  • Analytics Providers: Who help us analyze user behavior and improve user experience

All third-party data is processed in accordance with this Privacy Policy.

How We Use Your Information

We use your personal information to:

  • Provide and Manage Services: Process transactions, fulfill orders, manage user accounts, deliver customer support, and handle returns/exchanges

  • Marketing & Advertising: Send promotional communications and display tailored ads (with appropriate consent where required)

  • Fraud Prevention & Security: Detect and prevent fraudulent or unauthorized activity and enforce security measures

  • Improvement & Communication: Analyze trends, manage customer feedback, and enhance the Site and Services

For users in the EEA, our legal basis for processing includes performance of a contract, legitimate interests, compliance with legal obligations, and your consent.

Cookies & Tracking Technologies

We use cookies and similar tools to:

  • Power and personalize your experience

  • Analyze site usage

  • Enable features such as cart persistence and login functionality

  • Support advertising and marketing efforts

You can manage cookie preferences through your browser settings. Note that blocking cookies may affect some functionalities.

We recognize the Global Privacy Control (GPC) signal for applicable opt-out requests. Learn more at https://globalprivacycontrol.org.

How We Share Personal Information

We may disclose personal information in the following contexts:

Category Shared With
Identifiers (name, email, phone) Service providers, business/marketing partners
Purchase information Fulfillment partners, payment processors
Site interaction data Analytics and marketing platforms
Geolocation data Third-party security and analytics services

We share this information to support operations, fulfill legal obligations, deliver Services, and execute marketing activities. We do not sell sensitive personal data or use it to infer characteristics without consent.

Your Privacy Rights

Depending on your location, you may have the following rights:

  • Access: Request a copy of the personal data we hold about you

  • Delete: Ask us to delete your personal data

  • Correct: Update inaccurate or incomplete personal data

  • Portability: Request transfer of your data to another provider

  • Opt-Out of Targeted Ads/Sales: Request we do not “sell” or “share” your data (as legally defined)

  • Restrict/Withdraw Consent: Control or revoke how your data is used

  • Appeal: Challenge a declined request related to your data rights

You can exercise these rights through our Site or by contacting us directly. We may verify your identity before fulfilling requests.

We will not discriminate against you for exercising your rights.

Data Retention & Security

We retain your personal information for as long as necessary to:

  • Provide and support the Services

  • Comply with legal and regulatory requirements

  • Resolve disputes and enforce agreements

While we implement industry-standard security protocols, no system is 100% secure. Avoid transmitting sensitive data through unencrypted channels.

International Users

Your personal data may be transferred, processed, and stored outside your country of residence, including in the United States or Hong Kong. We rely on recognized legal mechanisms (e.g., Standard Contractual Clauses) for such international transfers.

Third-Party Links

Our Site may contain links to third-party websites or platforms. We are not responsible for their content or privacy practices. Please review their privacy policies before sharing your data.

Children's Privacy

Our Services are not intended for children under 16. We do not knowingly collect information from minors. If you believe a child has submitted data to us, please contact us for removal.

Contact Us

If you have questions, complaints, or wish to exercise your rights, please contact us at:

Fonso Toronto
📧 Email: support@fonso-toronto.store